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jbates7
1 Copper

2015 Skylake XPS 13 - Tapping (not holding) Power Button Shuts Down Computer

Yesterday, my Dell XPS 13 decided that every time I pressed the power button to put it into sleep mode, it would turn off instead. I've gone into the control panel (Windows 10 by the way) and the settings do not reflect this - they're set as the following:

"When I press the power button: On battery=sleep, Plugged in=sleep"

"When I press the sleep button: On battery=sleep, Plugged in=sleep"

"When I close the lid: On battery=Do Nothing, Plugged in=Do Nothing"

Yet pressing the power button (not holding) still completely shuts down the laptop. I don't know what would've caused this, as it didn't receive any updates before this started happening (neither Dell nor Win10).

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1 Reply
LSUFAN51
5 Rhenium

RE: 2015 Skylake XPS 13 - Tapping (not holding) Power Button Shuts Down Computer

Please list exact Dell model number and version of windows. Ex: Dell XPS 9343, windows 10

In the meantime, tapping power button turn on computer if it is turn off or put it in sleep mode.

Dell XPS 13, 9343 Specifications:

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