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JSmith887
Phosphor

3.5 mm headphone jack won't fit in headphone/mic combo jack.

Hi, I just bought a dell 5567 laptop. The problem is that when I try to connect ordinary 3.5mm earphones  to my laptop's headphone port it doesn't go all the way in. Do I need an adapter for this?

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Jim Coates
Gallium

RE: 3.5 mm headphone jack won't fit in headphone/mic combo jack.

Do I need an adapter for this?

No it should go in. We have been getting reports of tight jacks. Don't know if it's a quality control issue. Try some different ones and insert more firmly than normally.

If none will go in all the way, but you do hear the audio, I wouldn't be too concerned. If not getting audio (the selection popup does not appear) because it won't go in, then contact tech support or send it back.

Jim Coates -- 14 years on the Dell Laptop Audio boards -- since 2/6/04 

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