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Lukasmo
1 Copper

[6430s]Problem with USB Port side port on Windows 7 x64

Hi 

I have Dell 6430s and I have 2 port USB on Laptop. USB port behind work ok (detect, power and connect), but on the right side looks is corrupt by Dell/Windows software- detect plug, give power to connected device, but i cant use this device - mouse, pendrive or anything else.

Windows 7 64 bits Home premium

DELL 6430s

USB SOFT: intel extensible host controller 1.0.0.194

I install/unistall all drivers from DELL Site, and any changes all devides connected by side USB as unknown devices.

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2 Replies
Community Manager
Community Manager

RE: [6430s]Problem with USB Port side port on Windows 7 x64

Hi Lukasmo,

Thanks for posting.

Here is some information you may find helpful:  http://dell.to/2o6N93q


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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Lukasmo
1 Copper

RE: [6430s]Problem with USB Port side port on Windows 7 x64

Hi thx for answer i look this site before and dont effect for me.

All test with soft tell USB was OK. I dont wanna spent more time for this problem.

I switch port USB and work it's wok good. Topic for close.

ps. All test passed but port damaged what a waste time.

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