Tekshed
1 Copper

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Thanks to this complete thread I was able to fix what Technical Support could not and wanted me to return the Laptop to a Service Centre. I have provided them with the link to assist them and others in the future.

Also noted that this only happened since my BIOS update earlier this month so Dells assumption that they have fixed the issue in this latest BIOS version may be incorrect.

cheers

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Jim Coates
6 Gallium

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Also noted that this only happened since my BIOS update earlier this month

Do you know what version you had before the update?

Dells assumption that they have fixed the issue in this latest BIOS version may be incorrect.

I don't know that Dell assumes the version fixed the problem. A poster in another thread said it fixed it on his or her machine.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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holmesr
1 Copper

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Yea, I've had this same issue from day 1, April 2016. i.e.  I found that I had audio after a complete shutdown, but never after a restart.

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holmesr
1 Copper

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Is this BIOS version still available? BIOS 1.15.0, A12 - Link goes to dead end.

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Jim Coates
6 Gallium

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Is this BIOS version still available? BIOS 1.15.0, A12

No, Dell has removed it.

Thanks for pointing out that it is missing. I have edited the post where I had linked to it.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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vanpopel
1 Copper

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Dell came out with a new BIOS last month, if anyone wants to try it. I got a report that it fixes the problem caused by some of the earlier versions.

BIOS 1.15.0, A12

EDIT: the new BIOS (1.15.0, A12) was removed by Dell after I originally wrote this.

Why is BIOS 1.15.0 A12 removed? I have this version flashed in my 7359 2 in 1.

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Jim Coates
6 Gallium

RE: 7359 2-in-1: No sound from speakers after BIOs update

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Why is BIOS 1.15.0 A12 removed?

I don't know the answer to that. The latest version currently available from Dell is 1.14.1, A11. (May 20, 2017)

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04