rjo98
1 Nickel

7470 randomly beeps and clicks during hardware test

Have a 7470 and it seems to randomly beep and occasionally hear a clicking sound on it.  Even while i'm running the hardware tests it randomly beeps.  is something wrong with this laptop?  or instance, the hard drive test is running from the boot diagnostics, and it is just randomly beeping during it, not the usual noises you get during a hardware test.  even when booted into Windows it randomly makes beeps.

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RE: 7470 randomly beeps and clicks during hardware test

Hi Rjo98

Thanks for writing to us.

When did the issue start?

Does it sound like a stuck key? If possible could you please video/audio record the symptoms and send us as an attachment.

Meanwhile you can disconnect the charger and battery and hold down the power button for 30 secs and then put back only the charger and observe the machine.

Also you can remove the memory modules and try with one module at a time and observe.

instructions link

www.dell.com/.../Removing-the-battery

Provide us your system tag#, name and  email via private message,by clicking on my name in blue and then select send a private message for records purpose.

Regards

DELL-Hemalatha P
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