sharongreg
1 Nickel

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Okay, here's what happened after I unchecked the boxes for the ethernet card (not sure why why that should make a difference since we're not using it, but I tried it anyway).  The first time the computer was inactive, it went to sleep as it was set to.  I was thrilled.  No rebooting.  But after that, every time the computer was inactive it did nothing.  Didn't go to sleep after 15 minutes (as it was set to), but at least it wasn't rebooting.  The display went off as it is set to, but otherwise the computer just stayed on.

 

I've tried making it go to sleep twice now by hitting Fn+F1.  It is set so that should make it sleep.  Instead, both times it has put it into hibernation.  So I'm not sure what to think.

 

Sharon

aezada
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Same here. The work around works fine for me, except for when I try to use the sleep button. It makes the computer hibernate while it's set to sleep. It's set to sleep when I press the sleep button both on battery and while A/C is connected. What are the engineers coming up with? For me, the conditions for the sleeping problem were: Inspiron 1525 with Vista SP1, BIOS A11, Dell Wireless Card. The problem happened more frequently while connected to A/C than when running on battery.
sharongreg
1 Nickel

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Aezada (and others) -- but does your computer go to sleep when it's supposed to from inactivity after applying the workaround?  I'd like my computer to sleep when I'm not using it.  Now it just stays awake all the time.  It's an improvement over the rebooting, but still I'd like the power saving option.

 

Sharon

TheOmegaMan
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Owned my Inspiron 1525 for a week now, and applied the updates to BIOS A13 and Vista Premium SP1 and am really glad I found this discussion, as the rebooting issue with the lid closing was driving me up the wall. 
 
@sharongreg wrote:

Aezada (and others) -- but does your computer go to sleep when it's supposed to from inactivity after applying the workaround?  I'd like my computer to sleep when I'm not using it.  Now it just stays awake all the time.  It's an improvement over the rebooting, but still I'd like the power saving option.


 

After applying the workaround with the Dell Wireless card, so that the 1525 doesn't crash/reboot when closing the lid. Additionally, if I leave the lid open and don't touch it for a while, I can report that mine still goes into Sleep mode correctly after 15 minutes of inactivity, a quick dab of the power button brings it out of sleep to my logon page after a few seconds. Hasn't rebooted on me yet doing that. 

Message Edited by TheOmegaMan on 08-17-2008 03:30 PM
Bkye
1 Nickel

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

I am also having this problem and it seems to have been helped by unchecking the "allow the computer to turn off this device to save power box" for the dell wireless mini-card. For the moment anyway. My experience of this problem is that you think you got it fixed and it comes back.

My computer is only 14 days old and this problem started soon after I began to use it. Dell have had me do all kinds of things including re-installing Vista. It has taken up hours of my time. But never did a technician acknowledge this is an issue (do they know?).

I am very concerned that Dell are shipping computers with a known problem and don't know whether to return it for a refund or wait for a fix. After a consultation with Which legal helpline I will decide.

Pity, because otherwise its a great computer.

 

Message Edited by Bkye on 08-18-2008 10:33 AM

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Bill,

 

I have followed this thread with interest for some time, since I have a Dell Inspiron 1525 with A11 bios and (now) with Vista SP1. As you know, the sleep/hibernation problem has persisted with both existing and newly purchased laptops. In my case, the Dell WLAN card workaround is the best solution. When the power button is used to put the laptop in sleep mode, it works as it should. However, when sleep mode is reached with a timer setting it is hit or miss. The problem has remained the same before and after my operating system update to Vista SP1. 

 

The June 2008 issue of Consumer Reports gave the Dell Inspiron 1525 a nice review and rated it a "quick pick" since it is inexpensive with long battery life. I agree with CR's evaluation. Overall, I think it is an excellent value. However, the current sleep/hiberation has gone on too long for Dell not to acknowledge the problem on its website and at its retailers (Best Buy, etc.). I am composing a report for CR that will spell out the problem for its readers. It will either be published in the "Your Letters" section or as a "Correction" to the June 2008 article. As a courtesy, I will hold off on emailing the report to CR until I hear back from you. I think you have handled the situation on this forum in a most professional manner and I certainly have no gripe with you. But it is time for Dell to make a public statement on this problem and compensate the existing Inspirion 1525 owners in some fashion.

 

I wish you well in resolving this issue. 

loksau
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Gary: 

 

I am with you ALL THE WAY! I think the work around work for some DELL 1525 client, I am just pity with the rest of the consumer that is not knowledgeable to pock around forums to find answers on why their Dell Laptop won't sleep, hibernate or shut down. 

 

I am very upset with how Dell is handling this KNOWN issue, is not on their "www.support.dell.com" as a Critical Known Bug, consumer has to do a lot of pocking around to find solution or a work around. As one of the leading Computer manufacture in the world, I just think the company is not that "responsible" to their consumer. 

 

Thanks for writing to CR, I support you all the way!

 

aezada
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

I am supporting you all the way, Gary. If anyone else has any leverage to get Dell to finally do something, please make it known. Anyone with knowledge of contracts, agreements, or the laws of customer service- Haswhat Dell been doing illegal in any way? Can legal action be taken against Dell for this blatant failure to providecustomers with a satisfactory laptop? I understand that efforts are being made to figure out this problem, butwhy do I feel like the customers are making bigger strides in figuring out the problem than the entire Dellsupport team is? Does Bill have a team working with him on this problem? The question we're all asking is, "How long are we supposed to wait around using inferior laptops before anything is fixed?"

 

And yes, the work-around does work for my machine.

Highlighted
safe_gate
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Thanks cts, I bought Toshiba for good deal and it is working fine, and canceled Dell from my list, at least for some time, may be in the future will visit Dell forums and receive encouraging news. Hope that a company like Dell will take customers more seriously in the future, can't believe how long is the thread on this issue.

punkyguy
1 Copper

Re: A11 on Inspiron 1525 incompatible w/ Vista SP1?

Hi Bill. I don't suppose there is any chance of throwing some of the new Inspiron 910 netbooks our way as a bit of goodwill compensation is there? 🙂

 

Everyone else though: this problem started when I installed SP1. Has anyone tried uninstalling SP1? The workaround worked for me, but if it doesn't work for you, i'd try uninstalling SP1.

Message Edited by punkyguy on 08-20-2008 10:09 PM