nordbyb
1 Copper

AC Adapter under warranty on an Inspiron I bought several months ago?

Hello! I bought a Dell Inspiron laptop several months ago (new) and last week it stopped charging. I sent it back to the manufacturer and they said the AC adapter needs replacing, is not under warranty and I need to pay them ~$159. Can someone tell me why it's not under warranty and if this is true? Thanks. 

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3 Replies

RE: AC Adapter under warranty on an Inspiron I bought several months ago?

Hi nordbyb,

Thank you for reaching out to Dell Community Forum.

Please private message us the service tag of the system along with your email id, so that we can check in the warranty and guide you accordingly.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
Social Media Support
#IWork4Dell
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nordbyb
1 Copper

RE: AC Adapter under warranty on an Inspiron I bought several months ago?

Ok, thanks. How do I private message you? 🙂

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RE: AC Adapter under warranty on an Inspiron I bought several months ago?

Hi nordbyb,

Thank you.

I have responded to your private message.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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