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AC adapter cannot be determined
I am having this same issue which has been discussed on these threads. I took the steps outlined by someone from Dell in this particular thread:
http://en.community.dell.com/support-forums/laptop/f/3518/p/19479123/20242810.aspx#20242810
Still am having issues. I'm having to keep plugging and unplugging and plugging in the laptop over and over until it begins charging. I spent 30 minutes tonight doing this until the laptop finally started charging.
Is there a fix for this? This is definitely an issue that is known to Dell.
DELL-Senthil S
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August 15th, 2013 19:00
Hi camdenstreetbirds,
Please check if the adapter pin is broken or bend? Also try with a known good adapter and check if the battery is charging? Also let me know the adapter is detected in BIOS tap F2 during start up.
camdenstreetbir
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August 18th, 2013 20:00
I checked and no, the adapter pin isn't broken or bent.
The adapter isn't detected unless I perform the same actions I described in the previous post.
DELL-Senthil S
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August 19th, 2013 04:00
Hi camdenstreetbirds,
This indicates that the port in the motherboard is lose please consider replacing it. Depending on the warranty status we can help you further, please use the link below to check the warranty status.
http://dell.to/YeuzUO
Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.
Click on my username select start conversation and send me the details.