I had to do a system restore on my Inspiron E1705. Now my Microsoft Office 2003 software will not work until I enter the product key. It was installed by Dell at the factory. Dell did not ship any cds with this laptop, so I do not have the sticker. I had to call Microsoft after I after receiving this from Dell to get a product key, but that will not work now. Microsoft told me that product key was for a manufacturer mass install and will no longer work. I haven't attempted to contact Dell yet, but since my laptop is out of warranty I'm not sure they would help anyway. Any help getting this would be greatly appreciated.
Unfortunately, I have to agree with your assessment that Dell will not be able to provide you with the product key.
I don't think you have options short of buying a new copy of MS Office.
Open Office (it is free) is another alternative.
Community Member Since 2003
What did you do?
• System restore?
• Dell Factory restore?
If its a system restore, can you undo it and go back to a time when Microsoft Office did work? (Undo the restore point).
If you can, then you can use Belarc Advisor to give you a print out of your system details (includng Windows and Office Keys) wich you can print out using the likes of CutePDF Writer and keep saved for future reference.
If its a Dell factory restore, you may not be so lucky but I would try Belarc Advisor just in case there is a small chance you can get the key.