Airplane mode button not working. Any help, please? First time dell user.

Hi skiphello,

I would suggest you to reinstall the wireless card and Quickset driver on the system for issue resolution. Please enter your service tag # on the link below, select the OS and then download the wireless card driver from Network section and then download the Dell Quickset application from Application section onto the system and install it.

http://dell.to/18r60nI

okay which wireless card drive from network section should I should choose? There is 3 for windows 8.1 1) Intel Centrino Wireless-N 7260 AGN/AC/BGN Driver 2)Intel Centrino Wireless-N 7260 Bluetooth Adapter Driver 3)Realtek RTL8411B-US Ethernet Controller Driver      which one?                                                   
                                                           

Hi skiphello,

The first link is is a wireless card driver. Second link is bluetooth driver for the wireless card and third link is ethernet card driver. Please use the first and second link to reinstall the drivers.

Thank you! Another question, I was wondering  what type of Sytlus works with dell Inspirion 15 7000 series touchscreen?

Hi skiphello,

There is no Stylus available for Dell Inspiron 15 7000 model. It comes with a optional touch screen.

Wait my laptop is touch screen but you are trying to say that it does not have any stylus support? It only has finger print support?

hello sir

i am also having same problem with same dell 7537 model 

i update both drivers Bluetooth and wireless but still airplane button is not working since i have update my window to 8.1

is there any other method i should do ??

Hi,

I assume you tried using the airplane mode toggle on your connection options? I had the reverse problem in that I couldn't get the connection option toggle to work. It seems that you have to turn airplane mode off whichever way you turn it on, ie either using the keyboard or the connection option toggle switch.  Hope this works for you.

Geri

I keep installing  Intel Centrino Wireless-N 7260 AGN/AC/BGN Driver but it fails with a notification that "bsutilcs stopped working". So my wireless key still doesn't work.

Help!

Hello! I also have the same problem.. The Airplane mode button is ON and i CAN'T turn it OFF... even on the Network Options.. it can't be switch off.

what should I do?

i needed wireless connection.

I have Dell Inspiron 5547

Not sure if this solution came up, but: I had this problem with a business computer on a trip, and found out too late how simple and therefore aggravating the solution has one step:

1. There's a hardware switch. No idea why Dell thought that this would improve the user experience, but that's all it was. On one computer it was above the f-keys, on this one it's hidden inocuously on the right side of the laptop next to the headphone jack. I must of hit it by accident, but flipping it fixed everything. 

Hope that helps,

Fred

Hi I have figured out your problem, there is a button on your keyboard that looks like a wifi tower press this button and it should allow you to turn off the airplane mode, good luck my friend

thank you ^_^

Wow!! It worked like magic! The answer was in front of me the whole time, thank you sooooooooo much! I will definitely pass on your intelligence!!