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Alienware 13 laptop-charging problem
Greetings;
Does anyone else have the problem with an Alienware 13-loose charging plug? It is loose and the battery is not charging properly.
Carol
Unsolved
This post is more than 5 years old
29 Posts
0
1095
Greetings;
Does anyone else have the problem with an Alienware 13-loose charging plug? It is loose and the battery is not charging properly.
Carol
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DELL-Akshatha M
1.2K Posts
0
March 29th, 2017 09:00
Hi,
Thank you for writing to Dell Community Forum.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the pictures of the charger port and connector.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
CarolF1
29 Posts
0
April 18th, 2017 17:00
It charges, but is still loose-is this normal?
Carol
DELL-Akshatha M
1.2K Posts
0
April 20th, 2017 09:00
Hi,
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the pictures of the charger port and connector.