Alienware 15 not compatible with win10

Base Base Alienware 15
Operating System Windows 8.1 (64 bit)
Memory DDR3L Dual Channel a 16 GB a 1.600 MHz (8GB x 2)
Video Card AMD Radeon™ HD R9 295X con GDDR5 da 4 GB
Hard Drive SSD da 256 GB M.2 (avvio) + SSD da 1 TB a 5.400 rpm (storage)
Wireless Scheda wireless Killer 1525
Systems Management Driver Haswell
Primary Battery MOD, BTRY, 92 WH, 8C, LITH, SIMPLO
Processor Intel® Core™ i7-4710HQ (quad-core, 6 MB di cache, fino a 3,5 GHz con Turbo Boost)
LCD Display da 15,6" FHD (1.920 x 1.080) antiriflesso 300 nit con pannello IPS

After upgrade to win10, GPU driver became unstable (freezes, blue screens, crashes, Radeon control center not responding...) tried everything, OS clean install, drivers reinstall with DDU, tried any version of Catalyst and Radeon Crimson, others drivers upgrades and version, contacted several times Dell support. Finally i made a clean install of win 8.1....problem solved, it seems these specs are not compatible with win 10, that's all.

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RE: Alienware 15 not compatible with win10

Hi emanuelfiorenza,

Appreciate your efforts. If reinstalling the operating system helped, then it is something to with driver compatibility or OS issue.

Please refer to check if your system is Windows 10 Anniversary compatible. You may also check to see if the system model is listed under Windows 10 and Windows 10 November Update.

Incase it is tested, do let us know we will be glad to help you further.

Tabassum M
Social Media Support

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