Shade926
1 Copper

Alienware 15R2 Battery Failure

Hi there,

 

I was on my laptop earlier with everything working fine and realised that my battery wasn't charging above 51%.

 

It says it is plugged in but "not charging".

 

So i played around "Desktop mode battery change" to see if this solved the problem and as soon as i removed the power cord my laptop switched straight off. I plugged the power cord back in and was met with the message saying that my battery had a permanent failure and needed replacing.

Ive read other posts about this and people suggest updating the bios is this an option to fix it?

 

My warranty ran out last month so not sure what i can do?

 

Any idea

 

Thanks

0 Kudos