1 Copper

Alienware 15R2 sound issues


I have an issue with my alienware sound card(sound is distorted)

I've already written this question and support advised me to update bios and drivers.

I updated audio, video drivers and bios. And it seems that when I watch youtube videos or llisten to audio files on the internet  there are no issues now.

But when I hear system sounds or listen to local audio files I can still  hear distorted sounds. Could you please help me to solve this issue?