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Alienware 17 r4 Left speaker
I got a new 17 r4 a little over a month ago and have noticed that the left speaker has always sounded rather tinny. Today I decided to mess with the balance and see if it was just me being weird or if something actually sounds off and it's definitely an issue. The left speaker has zero bass compared to right speaker. I realize that due to them being laptop speakers the drivers are very small but the difference in audio is pretty substantial. I've made sure that I don't have any kind of audio enhancements happening so it isn't a software issue. Also, when headphones are plugged in via the 3.5mm jack audio is totally normal. It almost sounds as if the speaker is damaged. Any help would be much appreciated!
Jim Coates
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September 9th, 2017 06:00
Hello. If you remove and re-install the audio driver and still have the issue, then most probably in the hardware for which you would need to contact tech support to get warranty service.
I would point out that your model has 3 speakers -- a stereo pair (the black rectangles) and a :subwoofer" (in the red circle). I am not personally familiar with your model. Since the bass comes from the single woofer, is it possible that the stereo speaker farther away from the woofer sounds tinnier than the one close to it?