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Last reply by 08-12-2015 Unsolved
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2 Bronze
2 Bronze

Alienware 18 battery

Hi

I need to purchase a new/genuine BTYAVG1 battery for an Alienware 18 - Any ideas where I can do this? I can't seem to find them listed on the dell website.


Many thanks for any help!

Replies (2)
10 Diamond

These don't have user-replaceable (according to Dell) batteries.   Dell generally doesn't sell these other than with the installation service.

<<www.dell.com/learn/us/en/19/services/out-of-warranty>.


For that, see above.

2 Bronze
2 Bronze

Thanks very much for your help!

This seems very poor service really. I need to use my laptop up to 12 hours a day with no power supply and I can't even buy the batteries to do so. I guess my only option is eBay, really not great.

Cheers again for your help.

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