f0xG3
1 Copper

Alienware Graphics Amplifier Running at PCIe 3.0 x1 on Alienware 13 R3 (Kaby Lake)

Hi Everyone,

I'm having problems with my Graphics Amplifier. It seem that it's always running at PCIe 3.0 x1 when I connected it last night. An ASUS GTX 970 Mini is connected in it. The last time I've connected my AGA, I can still run this at full PCIe 3.0 4x.

Here's what I've done so far 

  • Uninstall all GPU Drivers
  • Uninstall the Graphics Amplifier Service
  • Re-install the Graphics Amplifier Service
  • Reinstall ONLY the nVIDIA GTX 1050 Ti Driver
  • Turn off power and reconnected the AGA

My system are as follows :

  • Alienware 13 R3 Core i5 7300HQ
  • GTX 1050 Ti 
  • BIOS 1.1.9 KBL (I'm thinking to roll this back to BIOS 1.1.8 )

Some suspect items :

  • I've installed the latest Intel Chipset Driver, not sure if this does anything?

Anyways, I'm out of options. Has anyone else encountered this issue Smiley Sad

Thanks.

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Community Manager
Community Manager

RE: Alienware Graphics Amplifier Running at PCIe 3.0 x1 on Alienware 13 R3 (Kaby Lake)

Hi f0xG3,

Thanks for posting.

Perhaps try posting on the Alienware Forum board and ask the Alienware users =

http://dell.to/2xNg8Kf


Dell-Robert P
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f0xG3
1 Copper

RE: Alienware Graphics Amplifier Running at PCIe 3.0 x1 on Alienware 13 R3 (Kaby Lake)

Hi Everyone,

Okay, so I just reseated my Videocard and used another PCIe Power cable (it comes with two power cables) and now it's back to running in PCIe 3.0 x4. Weird bug.

But not after I've basically reformatted my laptop and installed the Windows 10 FCU Smiley Very Happy.

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