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October 18th, 2013 06:00

Amd Radeon 8730m Driver

The driver provided by Dell for Amd radeon 8730m is not working with windows 8.1, When i try to install this driver my screen blink and stay black, sometime i only see the mouse pointer, And I can not fix it, I only can go to safe mode and Uninstall the driver, My Bios version is the newest A11 My laptop is Dell 17r 5721

10 Posts

October 18th, 2013 08:00

I have the same problem...
The solution for me : reinstall all the Windows, upgrade 8.1 and install the last driver from dell :

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/vostro-2521?driverId=3JMFD&fileId=3287662920

The screen work correctly !!!!!

 

but another problem : the 8730m card seems to not work in the games (diablo III ou starcraft II) !!!
If someone have a solution ???

 

3 Posts

October 21st, 2013 21:00

I am having the same problem....after installing all the drivers for windows 8.1 the 8730 card is not working in the games(far cry 3,max payne 3)

Does ne one have the solution??

plz help

10 Posts

October 22nd, 2013 00:00

I have contacted the dell support for assistance : "please wait the new drivers" !!! lol

so, no solution at this time :emotion-7:

2 Posts

October 22nd, 2013 04:00

Same here on an Inspiron 17 3721 with an 8730M: installed new BIOS and Win 8.1 with the new drivers, but I get 1 fps in Guildwars2 even though Guildwars2 sets the correct settings (so it recognizes the card correctly). When I set everything to low it makes no difference.

 

With all the problems I've had with this ATI card I'll never buy anything AMD again. I never had ANY problems with Nvidia cards and drivers.

10 Posts

October 22nd, 2013 05:00

New drivers are release on the French site. I test this night and post tomorrow (but i'm not confident :emotion-8:)

If do not work : I reinstall Windows 8.0 from scratch.

10 Posts

October 22nd, 2013 13:00

The new drivers not work !!! No way ! So i reinstall Windows 8.0 . If someone have a real solution.......

3 Posts

October 23rd, 2013 00:00

Hey WAIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I just solved the problem

first download and install this driver from windows update:

Intel Corporation - Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4000

then download and install this driver for amd from here: http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064 (the Beta 13.11 one)

restart your pc and the games will work fine

10 Posts

October 23rd, 2013 01:00

rhhhhhaaaaaaaaaaaaaaaaa ! TOO LATE !!!!! Nooooooooooooo ! I have reinstall w8.0 !!!!!

So i'll wait that other person test !!!! and that a new no-beta driver has been released !

2 Posts

October 23rd, 2013 11:00

Did'nt work for me. Couldn't find the intel driver specified, but it was already installed. The Beta driver wouldn't install at all.

Ran AtiMan uninstaller to clean the system, removed the Intel driver. Used windows update to load the driver for the Intel card and tried to install AMD_Catalyst_13.11_BetaV1, but the Beta only wanted to install the installmanager. Windows treated the driver as unrecognized and not fit for my card and blocked it.

So: back to square one.

On the bright side: the Intel HD4000 is capable of producing 15-20 fps in Guilwars2. So it's not at all playable, but at least watchable.

Edits galore: typo's, typo's.

10 Posts

October 24th, 2013 06:00

It's the same relaese I have tested BUT not work on my PC :/

Only the BETA directly from AMD may work (for 1 person here). Personnaly, i'll wait a new release !

October 24th, 2013 06:00

i installed windows 8.1 through windows store upgrade..

and all i got was a black screen with my mouse flickering right in the middle of my screen....

i have a i7 processor,raedeon 8730m hd and a intel graphics HD 4000...

now i have reinstalled windows 8.1 by restoring my system..

is there any solution to this problem.???

10 Posts

October 24th, 2013 06:00

a solution, yes : install the new driver of the AMD card from Dell.

But the problem is that the amd gpu not responding correctly in the game with fps very low !!!! the onl ysolution Windows 8.0 and wait new drivers.

Only 1 person here work correctly with new drivers (but not me) :/

October 24th, 2013 06:00

http://www.notebook-driver.com/dell/dell-inspiron-15r-5521-win81-64bit-driver-utility/

yeah, i already saw this link when i googled...

but am not very sure about it...

October 26th, 2013 21:00

i tried it too....but no use.!!!!!!!! :( :( :(

6 Posts

October 31st, 2013 07:00

I'm also having a problem - the computer says that the switchable graphics are working, and that the games are running on the "high performance" card (the 8730M), but when I actually play them the performance is terrible, just as if it was only using the "power saving" card (th.tel 4000)

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