jrabinowitz
1 Copper

Anker USB 3.0 Docking Station Audio Not Working on Inspiron 13 7000 Laptop

I have been having issues with my Anker USB 3.0 Docking Station on my Dell laptop, specifically that the audio does not work. The laptop's audio works fine when not hooked up to the docking station. I have the laptop hooked up to two external monitors via the docking station, and I operate with the laptop screen disconnected. I have tried audio through the headphones jack and by using a USB headset. Neither have worked. I called Anker, and they said it was a product defect and sent me a new product. The replacement has the same issue, which makes it seem like its a Dell or Windows issue (I run Windows 10). 

I was wondering if anyone had any suggestions on fixes or has experienced this same problem or similar problem with another docking station.

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