Kartoffee
1 Copper

Audio Drivers Not Wanted

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My Inspiron 15 5000 (W10 AMD FX 9800P, R7, 16GB) has the MaxxAudio Pro EQ, which is really annoying. Whenever I plug in headphones (which is quite often because the headphone jack doesn't hold), it brings up a window to select what was plugged in. This is a huge disadvantage in game, as the whole process takes about 15 seconds.

Can I safely uninstall this, or will I not be able to listen to anything? If so, would it be from device manager or programs? Also, why was this EQ here? If I needed an EQ, I'd download one, and probably a better one. I don't appreciate the bloatware when I already spent $700 on this laptop.

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Jim Coates
6 Gallium

RE: Audio Drivers Not Wanted

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Can I safely uninstall this, or will I not be able to listen to anything?

Hello. You can disable WavesMaxx, which will kill the popup to select the headphone, but then the Realtek driver won't recognize when headphones are plugged in.

You can try replacing the Realtek driver with the Windows native driver. Do this while off the internet, to keep Windows Update from interfering with the process.

1. Open the Device Manager.
2. Expand the "Sound, Video & Game Controllers" section.
3. Right click on "Realtek High Definition Audio" and select to uninstall.
4. Put a check mark in the option to delete the driver software, and then ok.
5. Restart the laptop and go back to the Device Manager and check again for a Realtek driver.

Keep uninstalling & restarting until Realtek no longer appears under Sound...Controllers and "High Definition Audio Device" appears in its place. "High Definition Audio Device" is the name of the native driver.


[The reason you might have to go through the process more than once is because the driver files for more than one Realtek driver could be on the hard drive. When a Realtek driver is removed, the next one gets installed if Windows can locate the files. Windows installs its generic driver only after all Realtek files have been removed.]

If you want to get back to Realtek/Waves later, you have to download the driver from your support page.

When you remove the Realtek driver files in step 4, that will also remove the WavesMaxx software. If you can successfully install the native driver you won't have the popup selection box anymore, and the headphones "might" work without it. If you want to permanently keep the native driver installed, you might have to disable Windows Update.

Also, why was this EQ here? If I needed an EQ, I'd download one, and probably a better one.

If you are referring to the WavesMaxx program as a whole, not literally just its eq section,  Realtek includes it to help the tiny laptop speakers sound bigger and better. It does that with advanced algorithms and some psycho-acoustic stuff, not just eq. But I agree that the selection popup idea is overly complex and unnecessary. They should get rid of that.  Bad idea and poorly implemented.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

4 Replies
Jim Coates
6 Gallium

RE: Audio Drivers Not Wanted

Jump to solution

Can I safely uninstall this, or will I not be able to listen to anything?

Hello. You can disable WavesMaxx, which will kill the popup to select the headphone, but then the Realtek driver won't recognize when headphones are plugged in.

You can try replacing the Realtek driver with the Windows native driver. Do this while off the internet, to keep Windows Update from interfering with the process.

1. Open the Device Manager.
2. Expand the "Sound, Video & Game Controllers" section.
3. Right click on "Realtek High Definition Audio" and select to uninstall.
4. Put a check mark in the option to delete the driver software, and then ok.
5. Restart the laptop and go back to the Device Manager and check again for a Realtek driver.

Keep uninstalling & restarting until Realtek no longer appears under Sound...Controllers and "High Definition Audio Device" appears in its place. "High Definition Audio Device" is the name of the native driver.


[The reason you might have to go through the process more than once is because the driver files for more than one Realtek driver could be on the hard drive. When a Realtek driver is removed, the next one gets installed if Windows can locate the files. Windows installs its generic driver only after all Realtek files have been removed.]

If you want to get back to Realtek/Waves later, you have to download the driver from your support page.

When you remove the Realtek driver files in step 4, that will also remove the WavesMaxx software. If you can successfully install the native driver you won't have the popup selection box anymore, and the headphones "might" work without it. If you want to permanently keep the native driver installed, you might have to disable Windows Update.

Also, why was this EQ here? If I needed an EQ, I'd download one, and probably a better one.

If you are referring to the WavesMaxx program as a whole, not literally just its eq section,  Realtek includes it to help the tiny laptop speakers sound bigger and better. It does that with advanced algorithms and some psycho-acoustic stuff, not just eq. But I agree that the selection popup idea is overly complex and unnecessary. They should get rid of that.  Bad idea and poorly implemented.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

Saltgrass
4 Ruthenium

RE: Audio Drivers Not Wanted

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Hello. You can disable WavesMaxx, which will kill the popup to select the headphone, but then the Realtek driver won't recognize when headphones are plugged in.

Is this a unit which does not have the new driver enabling the option to turn off the popup?

----------------------------------------------------------------------------------


XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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Moderator
Moderator

RE: Audio Drivers Not Wanted

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Kartoffee,

You can go into the control panel and click Programs and Features to uninstall the program. I cannot verify if it will remove the audio driver as well. If it does, reinstall it back into the computer. You can also uninstall any other programs that you do not like that came pre-installed on the system.

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Kartoffee
1 Copper

RE: Audio Drivers Not Wanted

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This was true basically word for word. Thanks for the help. Getting rid of that popup is very useful.

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