mrcheeksnj
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

yea I returned 2 different models.....13 inch with i3 processor.  got the i5 model now. thought it was the speakers but tech support removed Dell Audio software and drivers and reinstalled. changed several settings and still the same. with Maxx audio pro turned on.....the volume fades in and out. have to disable and turn it off for it to stop.

*** because the volume is low with Maxx audio turned off.

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brl131
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

I kept maxxaudio on but if you go into advanced settings try unchecking Maxxvolume.  I think that stopped the annoying sound changes and my speakers are still fairly loud.  If not, try also unchecking Maxxleveler.  I'll confirm what I have set tonight or tomorrow and let you know for sure what I have unchecked.

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sail777
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

Hi,

I tried it and it didnt do too much. any other fixes?

thanks.

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kilowatt_74
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

Did anyone find a solution to this?  I have tried checking the Do Nothing box and unchecking the MAXX boxes and nothing seems to stop the volume changes.  Seems to be the worst while streaming video.

Inspiron 13 7000 series 2 in 1.  MaxxAudio Pro Speaker Enhancement sound issue

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kepr00
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

I was having the same issue, however when I played files from the local drive they played just fine.

I had a similar issue on a different Dell product.  My Dell Venu 11 would drop network connectivity and I had to restart it to gain network access again.

Since local audio played fine and I only had the issue when streaming audio, I thought I would troubleshoot this as a network issue.

I found this article http://en.community.dell.com/support-forums/laptop/f/3518/t/19528269 and it seemed to help.  

Let me know if you have any success with this.

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brl131
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

I wonder if there is some kind of interference.  Did you try it using wired ethernet?

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mrcheeksnj
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

not a network problem for me.....i have saved movies on my HDD and when i play them, same issue.  points to the Maxxaudio software integrated with Dell.  It works fine when it is disabled.

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jjsopko
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

This definitely works. Thank You Portella

kepr00
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

I thought of it being interference, but I have a Latitude that had no problems when streaming wireless.

As a followup, I found a USB wireless adapter on Amazon for less than 10$.  I disabled the on board wireless adapter and added the USB one.  Presto, chango, no more issues.

The moral of my story is if you have muffled audio and it only occurs when streaming then it may be a network issue.  If ANYONE tells you that you need to reset your computer, you may want to invest 10$ in a new network device to see if it resolves your issue.  It worked for me.  Unfortunately I have had this difficulty with the last 2 Dell products I purchased.  The Venu 11 pro and the Inspiron 13 7000.

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GINATECH
1 Copper

RE: Audio on inspiron 13 7000 windows 10 fades in and out, with a muffled quality

I was having the same issue with my Dell Inspiron 3450 sound fading in and out when streaming video's etc and on Facebook. The resolution was that I downloaded the Realtek ALC3234 Audio Driver from the Dell Driver Download site.

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