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achalgupta
1 Copper

BIOS not updating to latest version

Hi, I recently had an issue with my precision 5510 motherboard (installed BIOS 1.16), dell replaced the motherboard but strangely the technician loaded BIOS version 1.02 and since then I have tried number of time to update the BIOS to latest version. The issue happens once the BIOS is updated, but at boot up SSD is not recognized. I have send so many emails to dell technicians but no result, if any one can suggest on this, I will really appreciate.

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3 Replies
LSUFAN51
5 Rhenium

RE: BIOS not updating to latest version

"the technician loaded BIOS version 1.02 and since then I have tried number of time to update the BIOS to latest version "

The latest BIOS version is 01.02. Please click on link below:

www.dell.com/.../advanced

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achalgupta
1 Copper

RE: BIOS not updating to latest version

I have tried to update version 1.2.10/1.2.16/1.2.18 and all give same error, " HARD DRIVE-NOT INSTALLED".  Any solution to this is appreciated. 

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LSUFAN51
5 Rhenium

RE: BIOS not updating to latest version

Reset the BIOS to Default Values and see if that will make a difference.