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October 30th, 2016 19:00

BIOS upgrade problems and AMD installer manager??

Hello all,

I am a dummy at all this, and would be glad for your help! Yesterday i had a pop up reminder from dell for system updates for my dell inspiron 15 5000 laptop. I agreed to installation, after updates were installed the the computer kept freezing, then it shut down, I got a message saying the system was being scanned and repaired, then I continued to have issues - unable to type anything, click on anything, then after sometime it seemed to unfreeze and I could access programs etc again. 

The installation was a BIOS upgrade, but I also noticed  ADM installer manager software was also installed during that upgrade. Is this usual? is this software ok?

Any advice very welcome, many thanks!!

p

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November 3rd, 2016 05:00

Peely09,

Updates are normal when you have the Dell Updates set to update automatically. It could be many reasons for the system to freeze. Below is a link with information about system freezing and how to troubleshoot and resolve the issues.


Troubleshooting System Lock Ups or Freezes

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