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James Hillcoat
1 Copper

Backlit Keyboard

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I have a Dell Inspiron 15 Series 5000 laptop. All of a sudden the backlit keboard's light will not shut off automatically. I have it set to shut off after 5 seconds. What needs to be done to correct this problem. Thank you, Jim Hillcoat 

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RE: Backlit Keyboard

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Hi James,

Please update the BIOS and chipset drivers to the latest available drivers from the Dell website.

Was there any recent software update done on the system?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

2 Replies

RE: Backlit Keyboard

Jump to solution

Hi James,

Please update the BIOS and chipset drivers to the latest available drivers from the Dell website.

Was there any recent software update done on the system?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

James Hillcoat
1 Copper

RE: Backlit Keyboard

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Thank you, Jim

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