Highlighted
djmarch
6 Indium

Backup

Dell Support Assist recommend backing up using a 16GB flash drive, so I did. Went through the prompts which took about an hour. Everything went fine. When I opened the "E" recovery in the USB drive, 2 folders, Bios, and Windows showed, but there were no files in the Windows folder.

What went wrong ?

0 Kudos
3 Replies
8 Krypton

RE: Backup

Using a 16GB USB flash drive usually creates a recovery "stick".

It isn't a backup of your hard drive.

0 Kudos
djmarch
6 Indium

RE: Backup

Yes...excuse the terms..."recovery"..... Either way, why is there no files in the Windows Recovery folder ?

0 Kudos
8 Krypton

RE: Backup

Take a screenshot of what is on your USB flash drive. Then maybe we can see what you are seeing.

0 Kudos