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Battery inquiry
Hello. I live in South Asia and i want to buy a XPS 15. But since not a single vendor in my country sell this laptop, i have decided to buy it from a foreign country. Now vendors in my country do sell XPS 13(Skylake version). XPS 15 has 3 cell 56 whr battery. XPS 13(SL) one also has same 3 cell 56 whr battery. So my question is can i use a XPS 13(SL) battery for XPS 15? Thanks in advance.
ejn63
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December 6th, 2016 07:00
As above - NO. The batteries do not interchange. Same power rating or not, they will not fit the other chassis.
ejn63
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December 4th, 2016 12:00
No, the batteries do not interchange.
Beyond that, buying a system not sold in your location means buying the system without warranty or parts support -- you must realize that before you make your purchase. If you need parts or service, the system would need to be returned to the country of purchase (or original sale) -- and parts likewise would have to be imported.
DELL-Rishi
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December 4th, 2016 14:00
Hi MOI_YU,
Adding to this, check this link to find the authorized service partners in your country - http://www.dell.com/learn/us/en/19/campaigns/find-a-service-partner - and you could contact them if required.
Let us know if you have any other queries.
Moi_Yu
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December 5th, 2016 00:00
Hello. Thanks for replying. Unfortunately the link you have provided doesn't include my country, Bangladesh. Is it really true that using same 56 whr battery will be risky?
Moi_Yu
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December 5th, 2016 00:00
Hello. Thanks for replying. I really really want to buy a premium laptop but they don't sell X15. And the X13 that they sell cost a ridiculous amount(almost double than the price at USA). I know that i have to use cash to repair it if it seems necessary and i am ready to take that risk. Now they sell many Dell laptops including XPS 13(SL) . So i think servicing won't be a problem. Now what else parts do i have to be worried about?
DELL-Rishi
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December 5th, 2016 09:00
Hi MOI_YU,
Thank you for the response.
There is no service center in your country and apparently no service partners either. So, there would not be a warranty support available from Dell.
If you are purchasing the system from a reseller / retailer, kindly confirm if they can provide warranty service and if all required parts would be available with them before you make the purchase.
Let us know if you have any other queries.
Moi_Yu
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December 6th, 2016 06:00
Hello. Thanks for your answer but you didn't reply my original question. Can i use a 56 whr battery of XPS 13 in the place of 56 whr battery of XPS 15?
Moi_Yu
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December 6th, 2016 10:00
thanks.