flux1
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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I found on another site that overheating can cause this problem, so in the time you take out the battery, wipe it off, and restart, it has cooled down.  That might be why.  My computer actually just had this problem and I quit the heavy program, my computer cooled down, and it started charging again.

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gfulkers
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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Saharsh,

My computer is a couple years old and I have recently upgraded to Windows 8. Is this advice still good? 

Thanks for your help!

Geoffrey

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Paul U
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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I had a Dell 14R and it intermittently would not charge.  The problem got progressively worse until it stopped working altogether.  I Eventually got around to fixing it and found the problem was the signal wire was open between the AC jack cable and the AC jack.  
If you have similar symptoms, beware! don't let that battery sit more than 3 days on < 20% charge - you'll ruin the battery. If you want to see how I fixed it - here are step by step instructions with photos: http://mye-life.blogspot.com/2013/02/dell-laptop-plugged-in-not-charging.html
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thelights007
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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I had the same issue, but it won't let me update the BIOS with 0% battery. Is there another solution for this?

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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Hi thelights007,

Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.

You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

  • Power off the system. 
  • Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
  • Disconnect the AC Adapter and remove the battery from it.
  • Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
  • Reconnect the battery and the AC Adapter.
  • Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
  • Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
  • Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
  • Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.

Hope this helps. Please share the findings.

Thanks & Regards
Saharsh K
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.
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thelights007
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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Thanks for the suggestions. I still haven't fixed the issue though. I reset the BIOS defaults and was actually able to get the battery to charge while running diagnostics later. I flashed the BIOS and that didn't fix the issue. Now I get an error message that says the adapter type cannot be detected. I tried another AC adapter that I know is in working condition and it yielded the same results, so I know it isn't an issue with the adapter. Also, the battery is new, as I initially thought the battery was the problem. It charges, so I know it isn't the issue either.

I know that it isn't the BIOS, battery, or adapter causing the issue. Do you have any other suggestions?

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Paul U
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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Have you tried everything I listed here: http://mye-life.blogspot.com/2013/02/dell-laptop-plugged-in-not-charging.html

It includes a pretty comprehensive list to narrow down the problem.  It sounds to me like your charging port wire is broken like mine was. 

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Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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Hi thelights007,

It seems to be an hardware issue and parts replacement may be required. Usually the issue is with the charging port on the laptop.

Depending on the system model either the charging port or the entire motherboard replacement is required.

Please share the system model, also the system service tag in a private message.

Please click  on my name highlighted in blue, and click on Start Conversation to send a private message.

Thanks & Regards
Saharsh K
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.
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Sarovas
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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It's not even so difficult.

My issue was fixed only by pressing fn + f2 (i do have a alienware MX14, but try this first, if you have a battery sign somewhere on your keyboard).

Hope this helps anybody.

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imgotico
1 Copper

Re: Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

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pls help me...i already tried bios update. but it didnt work for me...pls help...i have checked if my adapter and battery is recognized, in boot setup using f2. pls help me.

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