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May 14th, 2009 00:00

Battery

I cannot disconnect my laptop from the charger.  I recently just purchased a brand new battery and it is not evern working.  I can go to the Control Panel to the power options area and it has an X on the main battery  and the area where the external battery is was grey.  What to I need to do?

171 Posts

May 14th, 2009 02:00

Reboot, press F2 when Dell logo appears to go into the bios. See if the battery is showing in the bios and if it is charging.

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