Swetrekki
1 Nickel

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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well yes, if you dont update the bios the issue will persist as the problem is with the bios...

i dont have any 5510's but we got plenty of e7470 and they all work. The 7470 has bios version 1.4.2

branvan
1 Copper

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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I have downloaded the latest bios driver for the 5175 Version 1.00.07 but it still has not resolved the bit locker issue. do we have an eta on when it will be resolved?

I've just ordered 10 of these devices and they are complete duds if I cannot bit locker them even though the sales rep said they would be fine as this was a caviat of the order!!

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branvan
1 Copper

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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The 5175 driver does not resolve the bit locker issuer I am now on the latest driver build from the support website ver 01.00.07.00 do I need to downgrade?

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aj777
1 Copper

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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Dell have released a new BIOS for the E5570 v1.5.0 and will re-image the laptop and see if this resolves the issue of Bitlocker activating midway through the deployment process

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newstart028
2 Bronze

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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DUCCS is X-rite's i1 Profiler software. They simply made a custom version for Dell to calibrate the hardware LUT. 192.168.l.l

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aj777
1 Copper

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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I can confirm the new BIOS resolves the issue of Bitlocker being activated midway through a SCCM deployment of  Windows 7 64bit

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RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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Sorry, we bought 2 hundred e5470 and we cannot get at Windows 7 enterprise TPM 1.2 available. After open a Dell incidente this monday, dell does not recognize this issue and do not explain how to fix it. A workaround is open the e5470 and disconnect the battery cable to flush all. After that tpm 1.2 appears at Windows 7 and we can activate bitlocker. Dell support services are spending all week asking the same questions and not solving the issue. Definetively Dell is not ok with TPM and bitlocker for sure.

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Manga Huisman
1 Nickel

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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We cannot use uefi and cannot change the bios to 1.2 on a e5570 latitude ?!! how can we fix this asap? we have bought a lot of e5570 systems but cannot encrypt. Bitlocker keeps asking for the recovery key! i tried the tool to change to tpm 1.2 but it says its not compatible with the system (e5570 latitude).


Anyone?

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Manga Huisman
1 Nickel

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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still not working on a e5570 ??!! we bought a lot of laptops and cant use them!

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BHead
1 Copper

RE: Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

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We are facing same issue with four different Dell E5470 even after the suggested BIOS update.  Dell seriously needs to fix this issue asap

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