Chewas
1 Copper

RE: Black Horizontal Line Top of Screen

Hi Robin.

My screen works with a external monitor.

I was remembering that months ago, a kind of flash appeared in the bottom part of my screen.

It was like a light bulb was flashing, on and off, and after the flashings the part where the flash appeared stayed like it was burn, gray color, more dark than the tool bar.

How I know what screen I need to replace, the number, serie? Without open it.

0 Kudos

RE: Black Horizontal Line Top of Screen

Hi Chewas,

Please private message us the service tag of the system, we will check on the system configuration and guide you accordingly.

To private message, you need to add me as a friend and only then you can message me.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
Chewas
1 Copper

RE: Black Horizontal Line Top of Screen

Black Line is getting bigger...

0 Kudos

RE: Black Horizontal Line Top of Screen

Hi Chewas,

Thank you for the request.

Awaiting your response on private message.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos