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Black sceen on startup after upgrading RAM
I have a dell inspiron 14 5000 series Intel i7 processor 4gb ram and i decided to add another 8gb into it. So I bought one but I only see black screen on startup . I chcked on another laptop if the ram was the problem , but it works on my brother's laptop. Also the charging light is blinking white and orange lights.
DELL-Akshatha M
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November 9th, 2016 04:00
Hi cfkelvin26,
Thank you for reaching out to Dell Community Forum.
Please share the complete model number or the service tag of the system along with your email id via private message, so that we can check on the system configuration and guide you accordingly.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information