Hi everyone ,
I suddenly have this porblem my laptop was working very good and i just restart it and after i login black screen appeared and no any icons or anything , can't do any thing except task manger i searched too much in internet i found some solution but the problems stills !!
Tried soultions :
1-Taskmanger > then browse > explorer .
2- downloaded an reg file .
3- uninstall new updates but i didnt found any new updates .
4- try safe mode but i cant cause ( checking media fail ).
My laptoop : Dell 15-5548 .
Windos : 8.1 orginal comes with the laptop .
I checked my laptop with (ePSa Pre-boot system assessment) and every thing is ok .
So what should i do !? And i cant format my laptop .
Thank you for writing to us!
In this case kindly do a system restore .
In case where system restore doesn't work then kindly back up the data and do a clean installation of the Operating System.
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