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Last reply by 10-27-2016 Unsolved
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Blank screen

I have dell inspiron N4110. I formatted the system and replace the harddisk because it often hang. After that, It worked normally. And when I install realtek driver, it said that I have to restart my laptop. After I restarted it, it just came up with blank screen. I push the turn off button and turn on it again, and blank screen appeared again. Any suggestion? I really need help. Thank you

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Hi raditiarahmataulia,

Thank you for reaching out to Dell Community Forum.

Please run the Dell diagnostics <F12> and capture any error codes or message you receive.

Can you connect an external monitor and check if you receive any display on it?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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