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March 30th, 2017 06:00

Bluetooth Not working after BIOS Upgrade

I am having a Dell Inspiron n5010. I was
downloading the drivers for my laptop where I see the BIOS Update file
. So I download and Update the Bios version of my Laptop from A04 to
A15 . The update was succesful and done without any problem but after
that I am Unable to use the Dell 365 Bluetooth . I tried to Reinstall the driver but can't Solve
the problem.
Thanks

4 Operator

 • 

6.4K Posts

March 30th, 2017 07:00

:emotion-2:

Do you see the Bluetooth icon in the taskbar tray? If yes, right click the Bluetooth icon and then turn on adapter.

4 Operator

 • 

6.4K Posts

March 30th, 2017 08:00

If you don't see the Bluetooth icon, please click Start button at the left bottom of taskbar, click on Control Panel, Network and Sharing Center, and then "Change adapter settings". Right click the Bluetooth adapter and then check if the adapter is enable.

13 Posts

March 30th, 2017 09:00

No I cant see the icon

4 Operator

 • 

6.4K Posts

March 30th, 2017 09:00

You check to make sure Bluetooth is enable in Network And Sharing Center? Please click link below:

Windows 7 – How to turn on/turn off laptop Bluetooth

13 Posts

March 30th, 2017 10:00

How can i use test mode because after using that a blue screen with several tests

13 Posts

March 30th, 2017 10:00

But i can make u sure that the blt card is not damage as when i search for it using my phone it shows Dell 365 bluetooth but cant connect to it

13 Posts

March 30th, 2017 10:00

Yes The Laptop is in front of me and i am able to boot it

13 Posts

March 30th, 2017 10:00

There is no Bluetooth device listed there

13 Posts

March 30th, 2017 10:00

Oh I forgot to tell u that whenever i start the laptop it shows a message that:

btBallon.dll is missing from your computer

13 Posts

March 30th, 2017 10:00

It appears a blue screen not the test mode How to do that

13 Posts

March 30th, 2017 10:00

2000-0146

4 Operator

 • 

6.4K Posts

March 30th, 2017 10:00

The error code (2000-0146) means there's a issue with the hard drive and most likely needs to be replace with a new one. However, since you're able to boot into windows, I suggest you run Chkdsk / r into the command prompt(Admin) and see if that will resolve the hard drive problem.

Resolve Hardware Issues Using ePSA or PSA Diagnostics and ...

4 Operator

 • 

6.4K Posts

March 30th, 2017 10:00

You're at the computer now and you're able to boot into windows 7 ?

4 Operator

 • 

6.4K Posts

March 30th, 2017 10:00

" btBallon.dll is missing from your computer "

In the meantime, I'd like to suggest you run diagnostic tool to check hardware on the system by following steps below.

1. Power off system.

2. Power on system, quickly start tapping F12 key continuously. In the menu, stroll down to Diagnostic and then click it. After quick tests, click Hard drive, and then Thorough Test Mode. Please report back any error code.

4 Operator

 • 

6.4K Posts

March 30th, 2017 11:00

Secondly, I suggest you quickly backup all your photos, documents, flies, music and other important stuff to either a flash drive, external drive or some type of backup software such as Acronis. You can even use the free windows tool to backup all your important stuff. Please click link below.

How to Back Up Your Files/Computer in Windows 7 - YouTube

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