Hardik Rock
1 Nickel

Bluetooth Not working after BIOS Upgrade

I am having a Dell Inspiron n5010. I was
downloading the drivers for my laptop where I see the BIOS Update file
. So I download and Update the Bios version of my Laptop from A04 to
A15 . The update was succesful and done without any problem but after
that I am Unable to use the Dell 365 Bluetooth . I tried to Reinstall the driver but can't Solve
the problem.
Thanks

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22 Replies
LSUFAN51
5 Rhenium

RE: Bluetooth Not working after BIOS Upgrade

Do you see the Bluetooth icon in the taskbar tray? If yes, right click the Bluetooth icon and then turn on adapter.

LSUFAN51
5 Rhenium

RE: Bluetooth Not working after BIOS Upgrade

If you don't see the Bluetooth icon, please click Start button at the left bottom of taskbar, click on Control Panel, Network and Sharing Center, and then "Change adapter settings". Right click the Bluetooth adapter and then check if the adapter is enable.

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Hardik Rock
1 Nickel

RE: Bluetooth Not working after BIOS Upgrade

No I cant see the icon

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LSUFAN51
5 Rhenium

RE: Bluetooth Not working after BIOS Upgrade

You check to make sure Bluetooth is enable in Network And Sharing Center? Please click link below:

Windows 7 – How to turn on/turn off laptop Bluetooth

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Hardik Rock
1 Nickel

RE: Bluetooth Not working after BIOS Upgrade

There is no Bluetooth device listed there

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Hardik Rock
1 Nickel

RE: Bluetooth Not working after BIOS Upgrade

But i can make u sure that the blt card is not damage as when i search for it using my phone it shows Dell 365 bluetooth but cant connect to it

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Hardik Rock
1 Nickel

RE: Bluetooth Not working after BIOS Upgrade

Oh I forgot to tell u that whenever i start the laptop it shows a message that:

btBallon.dll is missing from your computer

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LSUFAN51
5 Rhenium

RE: Bluetooth Not working after BIOS Upgrade

You're at the computer now and you're able to boot into windows 7 ?

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LSUFAN51
5 Rhenium

RE: Bluetooth Not working after BIOS Upgrade

" btBallon.dll is missing from your computer "

In the meantime, I'd like to suggest you run diagnostic tool to check hardware on the system by following steps below.

1. Power off system.

2. Power on system, quickly start tapping F12 key continuously. In the menu, stroll down to Diagnostic and then click it. After quick tests, click Hard drive, and then Thorough Test Mode. Please report back any error code.

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