sgillard
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Bluetooth not finding headphones

My Dell XPS 13 can't detect my Sony Bluetooth headphones - anyone else had this problem and know how to fix it? 

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Moderator
Moderator

RE: Bluetooth not finding headphones

Hi,

Are you able to connect a different Bluetooth device on the system? Also is the Sony Bluetooth headphones working on different Bluetooth?

First consider reinstalling the Bluetooth drivers on the system. Please enter your service tag # on the link below, select the OS and then download the wireless card and Bluetooth driver from Network section onto the system and install it.

http://dell.to/18r60nI

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