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juzar
1 Copper

Bluetooth not working

I have bought a new inspiron 15 3521 & after going through the community i think i have made a mistake of buying this particular model. Still trying to resolve my Bluetooth problem. I have installed dual booting Windows 7 & 8 also

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Robin3
3 Cadmium

Re: Bluetooth not working

Has Bluetooth ever worked? If yes when did it stop?

Have you re-installed the original OS at any point?

When you installed the other OS did you install correct drivers in correct order?

Please provide screenshot of Device Manager showing any errors in BOTH OS's

I presume you've done the obvious and try to re-install Bluetooth drivers for both OS's?

Robin

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juzar
1 Copper

Re: Bluetooth not working

Thanks Paul

No it has not worked & my system came with ubuntu, i downloaded drivers frm support for both win 7 & win 8, even tried R226746.exe but error saying activate bluetooth using  wireless switch, also tried updating software unable to do so, uninstalled & reinstalled but did not work, all screen shot given & even updated bios. Screen shot 4 win 8 will post later. Bye & Regards.

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Robin3
3 Cadmium

Re: Bluetooth not working

Unfortunately I cannot see your screenshots.

Robin

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juzar
1 Copper

Re: Bluetooth not working

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Robin3
3 Cadmium

Re: Bluetooth not working

Sorry I'm still unable to see your screenshots.

To post a screenshot:

Ensure image / object is displayed on screen

Press Ctrl + PrntScr

Open MS Paint

Click Paste icon

Crop image if necessary

Save image as .JPEG

Compose your reply using rich formatting

Click Insert image icon > Browse to your saved image file and click on it > when uploaded click Insert

Post your reply.

Robin

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juzar
1 Copper

Re: Bluetooth not working

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juzar
1 Copper

Re: Bluetooth not working

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Robin3
3 Cadmium

Re: Bluetooth not working

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juzar
1 Copper

Re: Bluetooth not working

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