Robin3
3 Cadmium

Re: Bluetooth not working

Stop messing with the Hardware Wizard. You'll make things worse!

Install the drivers above (one for each OS) and that should fix the problem.

Repost with a screenshot of your device manager once finished.

Robin

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

ok thanks.

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

should i uninstall previous drivers

0 Kudos
Robin3
3 Cadmium

Re: Bluetooth not working

For now I'd just install the new driver over the top of the old one, then post a screenshot of device manager when done.

Robin

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

Hi back to square 1, not solved. !!!!!!?????

0 Kudos
Robin3
3 Cadmium

Re: Bluetooth not working

Right click on Bluetooth USB Host controller and choose Properties > Driver > Update Driver. Browse my computer for software > Browse > navigate to where the installation files are see below

C:\dell\Drivers\WLAN & BT 4.0\BT_Device_Driver\64

Click Next and see if it installs the driver.

If that fails then uninstall the WLAN + BT Client Installation from Control Panel > Add/Remove programs and reinstall the drivers again 

If it still fails my guess is that you didn't install your drivers in the correct order when you installed the new OS

see here

www.dell.com/.../ArticleView

Robin

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

solved, formatted & re installed win 7 with dell drivers, working fine but a minor glitch, my BB 9790 cannot be paired, all other are compatible except my BB, still to try in win 8

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

Hi Paul, in the windows mobility center, customized by dell window does not open now

0 Kudos
juzar
1 Copper

Re: Bluetooth not working

0 Kudos
Robin3
3 Cadmium

Re: Bluetooth not working

Install Quickset

www.dell.com/.../inspiron-15-3521

Robin

0 Kudos