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December 14th, 2015 21:00

Booting problem

Dear all

Some six months back I bought dell Inspiron laptop.  Till yesterday it was working fine.

Yesterday the laptop suddenly shut down automatically while browsing emails.

I thought it was because the battery has dried up.  I plugged in the AC adapter for the

Battery to charge.  I waited  for more than four hours.  When I press the power button

Nothing happens even dell logo is not appearing.

What is the cause and how to repair.  

M s narayanan

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87.5K Posts

December 15th, 2015 04:00

Unplug the system, remove or disconnect the battery and hold the power button for 30 seconds.  Remove the base cover and remove and reinstall both memory modules.  Try powerup again - if it won't, contact Dell for a warranty repair (most likely a replacement of the system board).

December 15th, 2015 05:00

Dear ejn63

Thanks for your reply.

Please let me know how to remove the base cover, memory chord and to reinstall them.

M s narayanan

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