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bcauchi
1 Copper

Brand New Dell Inspiron 15 3543 (2015) Flicker Screen

I bought a new Dell Inspiron 15 3543 (2015) about a month or two ago. Sometimes my screen flickers for less than a second and happens quite rarely.. although today it happened quite a lot! I don't really know whats causing these flickers and they are starting to bother me since the laptop is new so I don't see why they are being caused. I never dropped it or anything. I thought that maybe since my laptop has two GPUs, one onboard and a GeForce 820M, the flickers are caused when the laptop switches between them but I'm not sure. Can someone give a solution or tell me what's happening? Thanks!

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RE: Brand New Dell Inspiron 15 3543 (2015) Flicker Screen

Hi bcauchi,

 

Thank you for reaching out to us here, we request you to download and install the latest video drivers and BIOS for your computer from the link below. Please go through the installation instructions carefully before you install the latest BIOS. If the same behavior is observed even after updating the video drivers, we request you to run the LCD diagnostics by following the instructions from the link below and let us know if you would observe any error codes once the test completes,

 

Drivers: http://dell.to/1Gi2qQI

 

LCD Diagnostics: http://dell.to/1MfuNiD

Dell-Mohan G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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