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Brightness buttons put the laptop in standby mode
Hello. In my Dell Inspiron 15 - 5000 series, whenever I turnit on, the first times (2 or 3 times) that I push the Brightness up or down key, the laptop goes to standby mode immediately.
Obviously, after this, I need to log in to Windows again. I can happen up to 3 times in a row.
Any clues?
Regards
DELL-Akshatha M
1.2K Posts
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November 24th, 2016 23:00
Hi peleitor,
Thank you for reaching out to Dell Community Forum.
Please update the Quickset drivers to the latest version from our Dell Support Site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
peleitor
2 Posts
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December 12th, 2016 04:00
This did not work. Same issue after updating as indicated.