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February 22nd, 2017 02:00

Brightness cannot be controlled after a while in Dell Inspiron 7559.

Hey, I bought the Dell inspiron 7559 (windows 10) a month ago. Then i decided to get insider updates and since after i started receiving major insider updates i'm unable to adjust my screen brightness after around 20 mins of continuous usage and the brightness remains still(i.e. if i set the brightness level to 5 then it can't be changed unless i restart my system) . The insider update i'm on is Build 15031.rs2_release.170204-1546. Also i though that resetting might help my problem but instead it completely rolled into the (Windows 10 Home Insider Preview) and i can't revert back. Please help me. Thank you!

7 Technologist

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7.1K Posts

February 23rd, 2017 14:00

Hi,


Dell does not ship any systems with Windows Insider Preview image. Please let us know how did you get OS. Also, private message me the system service tag along with registered owner's name. and email assdress. To send a private message, click on my name and send private message.

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