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onlygothalf
1 Copper

Broke the ribbon cable from my power button to the motherboard

Having trouble finding it. It's a XPS L502X. The ribbon reads 20696 E221612-S 80C 30V VW-1. Is this something I need to order through a third-party or do you think I'd have any luck finding it at a local repair shop?

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3 Replies

RE: Broke the ribbon cable from my power button to the motherboard

Hi onlygothalf,

You may contact Dell's Out of Warranty repairs team from the link http://dell.to/1coLzuz (Applicable to US customers). If you are in a different region, go to http://dell.to/15qqGcr select the country/region from the top, scroll down and click on 'Contact Dell Sales' to get the contact information. If you wish you can check out a local store as well if they have the parts available. Make sure you buy genuine parts.

Hope this helps. Please reply if you have any questions.

Thanks & Regards
Saharsh K
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.
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hega_lp
1 Copper

RE: Broke the ribbon cable from my power button to the motherboard

Do you still have that ribbon cable? Nobody in Tech Support was able to answer me that question.

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9 Rhodium

RE: Broke the ribbon cable from my power button to the motherboard

There are some listed on EBay:

www.ebay.com/.../271838215390

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