Having trouble finding it. It's a XPS L502X. The ribbon reads 20696 E221612-S 80C 30V VW-1. Is this something I need to order through a third-party or do you think I'd have any luck finding it at a local repair shop?
You may contact Dell's Out of Warranty repairs team from the link http://dell.to/1coLzuz (Applicable to US customers). If you are in a different region, go to http://dell.to/15qqGcr select the country/region from the top, scroll down and click on 'Contact Dell Sales' to get the contact information. If you wish you can check out a local store as well if they have the parts available. Make sure you buy genuine parts.
Hope this helps. Please reply if you have any questions.