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D-M-R
1 Copper

CD-DVD Drive not showing in 'Hardware Devices'

I have resurrected an oldish Latitude D620  which worked OK 6 months ago.

The CD-DVD drive no longer shows up in the hardware list and I can't find any drivers installed. I've downloaded the Dell search software but that didn't find the drive.

Any help welcome.

Dave Roberts

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2 Replies
Moderator
Moderator

RE: CD-DVD Drive not showing in 'Hardware Devices'

Thank you for your message.


Try to check in bios to see if the optical drive is detected.


The easiest way to determine if this is a hardware issue is to boot from a disc.


Use any bootable disc & check if the computer boots, if it does this will be an issue with the driver / OS. If the system does not boot the hardware will require a replacement.


Dell-SreejithR
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D-M-R
1 Copper

RE: CD-DVD Drive not showing in 'Hardware Devices'

Thanks for your reply. Problem is - no drive to boot from. I suppose I'll get an external or just replace the internal.

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