Unsolved
This post is more than 5 years old
6 Posts
0
2579
Camera issue with Latitude E5430
I got this laptop as a gift. It is running Win 10 upgraded from Win7.
I was told that this laptop had no camera issues before.
I'm afraid to shut down my laptop because any kind of shut down/ restart may make my camera dysfunctional. I've been hibernating it for too long. And I also had to disable Windows update to prevent restarting.
At first, I did a simple restart to fix it. Sometimes it works, sometimes it doesn't.
It sounds like a random charm.
I do nothing special to fix it, and depend on pure luck to have it work.
My work is dependent on the video and the sound and I'm desperate for a definite solution.
Many helps for the help!
DELL-Akshatha M
1.2K Posts
0
February 8th, 2017 05:00
Hi Anchie,
Thank you for writing to Dell Community Forum.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
Anchie
6 Posts
0
February 8th, 2017 08:00
Thanks for a quick reply!
I've already sent the info in a private message.