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Can not turn on a New Inspiron 7559

I buy a Dell Inspiron 7559 on Amazon but received a dead machine. There is not any response when press the power button (the ac adapter work correctly). Now I am in China and the Iocal technical support department told me to complete the ownership transfer first if I want to received warranty service at China. So I submit the form online but several days gone it still not complete. Now I have no idea to deal with it. I really need to get it fix ASAP.

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5 Replies
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RE: Can not turn on a New Inspiron 7559

Anyone can told me how to get the ownership transfer complete?

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RE: Can not turn on a New Inspiron 7559

Hi,

Thank you for writing to us!

If the system comes up to the Dell Logo kindly run the diagnostics on the system and make a not of the error code.

If the system doesnt come up to the Dell Logo check to see if you get beep noise.

Kindly private message the service tag.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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RE: Can not turn on a New Inspiron 7559

Thanks. the system doesnt come up to the Dell Logo check and doesnt have any noise.

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RE: Can not turn on a New Inspiron 7559

Hi,

Thank you for replying.

Kindly private message the service tag .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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RE: Can not turn on a New Inspiron 7559

Hi Robin, 

I have the similar issue. Do you know what is the root cause for this issue?

Regards

Sunil Koneru

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