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Can't configure Fingerprint (Dell Vostro 5470)
I have a problem with configuring Fingerprint, where the driver (FPS_Validety_W78_A01_Setup-0XFVD_ZPE) is installed correctly and I can see that from the "Device Manager"
The problem is that I can't find Biometric icon at the control panel and no Fingerprint in the "Sign-in options"
Operation system: Windows 8.1
Service Tag: <ADMIN NOTE: Service tag removed as per privacy policy>
mozeem
2 Posts
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April 7th, 2014 11:00
Worked like a charm :))
Thanks a lot
edwinls9
7 Posts
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April 7th, 2014 11:00
Just try Digital Persona Fingerprint Suite Software for Windows 8
Biplav
4 Posts
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August 31st, 2015 02:00
Dear Mozeem, what is the download link to digital persona fingerprint suite software for windows 8.1?
Biplav
4 Posts
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August 31st, 2015 02:00
Dear Edwin, Please provide me the link for Digital Persona Fingerprint suite for 8.1
edwinls9
7 Posts
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August 31st, 2015 18:00
here for win 8
http://en.community.dell.com/support-forums/software-os/f/4677/t/19473435
but as stated u will need to install the old version 5.2 before updating (seems to be available on My Dell Download - link available on that post)
Biplav
4 Posts
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September 1st, 2015 01:00
Thanks for the reply but it still says "Fingerprint Reader not Connected"
Biplav
4 Posts
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September 1st, 2015 02:00
When I try to install Validity Fingerprint Sensor Driver, It says, This software requires Windows XP with sp3, Vista or windows 7. What's the solution for this?
edwinls9
7 Posts
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September 1st, 2015 02:00
have u installed the "Validity Fingerprint Sensor Driver" ?
it needs both the driver and the digital persona application. (separate installation)
If you already installed both apps and after restarting the fingerprint still not working, then maybe something missing or its the hardware problem
Its best to contact Customer Support there
Goodluck :-)
edwinls9
7 Posts
0
September 1st, 2015 03:00
There are many sites that provide the download link for the latest validity fingerprint driver that works on win 8.1
You can search it by using phrases such as "validity fingerprint windows 8.1 driver" on search engine
or for specific search add "5011" as Vostro 5470 seem uses 5011 fingerprint reader
Goodluck ;-)