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November 8th, 2014 10:00

Can't install network wifi drivers - Inspiron 17 5748

There are two variants of drivers :

Dell Wireless 1704 WiFi + Bluetooth Driver and

Dell Wireless 1705 WiFi + Bluetooth Driver

the 1704 installs ok but the 1705 reports an error and doesn't install at all. Normally should they install both? Each of them does a different thing ? Why are there two drivers for same thing? Thanks !

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20.1K Posts

November 8th, 2014 12:00

You should never install a driver for the wrong hardware device. You wireless adapter is either model 1705 or 1704--not both. That is not the driver number. Open Device Manager and see exactly which one you have. Obviously it is 1704.

2 Posts

November 10th, 2014 00:00

Thanks Mary ! But why they don't specify this anywhere ? Should we know this by default ?

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