Highlighted
Zel9088
1 Nickel

Can't install wifi driver

Today I lost my wifi connection and can't fix it. Tried to install latest wifi driver but getting this error while installing:

[02/09/17 12:24:24] Update Package Execution Started
[02/09/17 12:24:24] Original command line: "C:\ProgramData\PCDr\6855\Drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE" /s
[02/09/17 12:24:24] DUP Framework EXE Version: 3.3.1.70
[02/09/17 12:24:24] DUP Release: PG3XRA00
[02/09/17 12:24:24] Intializing framework...
[02/09/17 12:24:24] User Command: unattended
[02/09/17 12:24:24] DUP Capabilities Value: 35651583 (0x21FFFFF)
[02/09/17 12:24:24] DUP Vendor Software Version: 18.11.0.8
[02/09/17 12:24:24] Local System/Model Compatible with this Package? Yes
[02/09/17 12:24:24] Local System OS Version: 10.0.0.0
[02/09/17 12:24:24] OS Compatible with this Package? Yes
[02/09/17 12:24:24] Local System OS Language: HU
[02/09/17 12:24:24] Language Compatible with this Package? Yes
[02/09/17 12:24:25] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[02/09/17 12:24:25] Extraction-arguments: -x C:\PROGRA~3\PCDr\6855\Drivers\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[02/09/17 12:24:42] Extraction-GetExitCode: 0
[02/09/17 12:24:42] Identified Behavior : unattended
[02/09/17 12:24:42] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPE569.tmp
[02/09/17 12:24:42] Translated Command Line : mup.exe /q /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPE569.tmp"
[02/09/17 12:24:42] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[02/09/17 12:24:42] Identified Behavior : unattended
[02/09/17 12:24:59] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPE569.tmp
[02/09/17 12:24:59]
--- Start of Vendor Software Log ---

[02/09/17 12:24:59] ASCII payload log file detected.
[02/09/17 12:24:59] ****************************************
MUP started: Thu Feb 09 12:24:43 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /q /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPE569.tmp
****************************************
Execute: setup.exe /q /c mup
Error: setup.exe exited with return code: 104
MUP finished: Thu Feb 09 12:24:59 2017

Exiting with Return Code: 104


[02/09/17 12:24:59]
--- End of Vendor Software Log ---

[02/09/17 12:24:59] Vendor Software Return Code: 104
[02/09/17 12:25:00] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:25:00] Exit Code set to: 5 (0x5)
[02/09/17 12:25:00] Result: FAILURE
[02/09/17 12:25:00] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:25:00] Execution terminated at date-time 02/09/17 12:25:00
[02/09/17 12:25:00] ######

਍਍[02/09/17 12:26:11] Update Package Execution Started
[02/09/17 12:26:11] Original command line: "C:\ProgramData\PCDr\6855\Drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE" /s
[02/09/17 12:26:11] DUP Framework EXE Version: 3.3.1.70
[02/09/17 12:26:11] DUP Release: PG3XRA00
[02/09/17 12:26:11] Intializing framework...
[02/09/17 12:26:11] User Command: unattended
[02/09/17 12:26:11] DUP Capabilities Value: 35651583 (0x21FFFFF)
[02/09/17 12:26:11] DUP Vendor Software Version: 18.11.0.8
[02/09/17 12:26:11] Local System/Model Compatible with this Package? Yes
[02/09/17 12:26:11] Local System OS Version: 10.0.0.0
[02/09/17 12:26:11] OS Compatible with this Package? Yes
[02/09/17 12:26:11] Local System OS Language: HU
[02/09/17 12:26:11] Language Compatible with this Package? Yes
[02/09/17 12:26:11] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[02/09/17 12:26:11] Extraction-arguments: -x C:\PROGRA~3\PCDr\6855\Drivers\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[02/09/17 12:26:16] Extraction-GetExitCode: 0
[02/09/17 12:26:16] Identified Behavior : unattended
[02/09/17 12:26:16] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP52B4.tmp
[02/09/17 12:26:16] Translated Command Line : mup.exe /q /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP52B4.tmp"
[02/09/17 12:26:16] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[02/09/17 12:26:16] Identified Behavior : unattended
[02/09/17 12:26:33] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP52B4.tmp
[02/09/17 12:26:33]
--- Start of Vendor Software Log ---

[02/09/17 12:26:33] ASCII payload log file detected.
[02/09/17 12:26:33] ****************************************
MUP started: Thu Feb 09 12:26:17 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /q /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP52B4.tmp
****************************************
Execute: setup.exe /q /c mup
Error: setup.exe exited with return code: 104
MUP finished: Thu Feb 09 12:26:31 2017

Exiting with Return Code: 104


[02/09/17 12:26:33]
--- End of Vendor Software Log ---

[02/09/17 12:26:33] Vendor Software Return Code: 104
[02/09/17 12:26:33] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:26:33] Exit Code set to: 5 (0x5)
[02/09/17 12:26:33] Result: FAILURE
[02/09/17 12:26:33] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:26:33] Execution terminated at date-time 02/09/17 12:26:33
[02/09/17 12:26:33] ######

਍਍[02/09/17 12:26:58] Update Package Execution Started
[02/09/17 12:26:58] Original command line: "C:\ProgramData\PCDr\6855\Drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE" /s
[02/09/17 12:26:58] DUP Framework EXE Version: 3.3.1.70
[02/09/17 12:26:58] DUP Release: PG3XRA00
[02/09/17 12:26:58] Intializing framework...
[02/09/17 12:26:58] User Command: unattended
[02/09/17 12:26:58] DUP Capabilities Value: 35651583 (0x21FFFFF)
[02/09/17 12:26:58] DUP Vendor Software Version: 18.11.0.8
[02/09/17 12:26:58] Local System/Model Compatible with this Package? Yes
[02/09/17 12:26:58] Local System OS Version: 10.0.0.0
[02/09/17 12:26:58] OS Compatible with this Package? Yes
[02/09/17 12:26:58] Local System OS Language: HU
[02/09/17 12:26:58] Language Compatible with this Package? Yes
[02/09/17 12:26:58] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[02/09/17 12:26:58] Extraction-arguments: -x C:\PROGRA~3\PCDr\6855\Drivers\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[02/09/17 12:27:03] Extraction-GetExitCode: 0
[02/09/17 12:27:03] Identified Behavior : unattended
[02/09/17 12:27:03] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPABA.tmp
[02/09/17 12:27:03] Translated Command Line : mup.exe /q /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPABA.tmp"
[02/09/17 12:27:03] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[02/09/17 12:27:03] Identified Behavior : unattended
[02/09/17 12:27:17] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPABA.tmp
[02/09/17 12:27:17]
--- Start of Vendor Software Log ---

[02/09/17 12:27:17] ASCII payload log file detected.
[02/09/17 12:27:17] ****************************************
MUP started: Thu Feb 09 12:27:03 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /q /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPABA.tmp
****************************************
Execute: setup.exe /q /c mup
Error: setup.exe exited with return code: 104
MUP finished: Thu Feb 09 12:27:17 2017

Exiting with Return Code: 104


[02/09/17 12:27:17]
--- End of Vendor Software Log ---

[02/09/17 12:27:17] Vendor Software Return Code: 104
[02/09/17 12:27:17] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:27:17] Exit Code set to: 5 (0x5)
[02/09/17 12:27:17] Result: FAILURE
[02/09/17 12:27:17] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 12:27:17] Execution terminated at date-time 02/09/17 12:27:17
[02/09/17 12:27:17] ######

਍਍[02/09/17 13:38:20] Update Package Execution Started
[02/09/17 13:38:20] Original command line: "C:\Users\ottov\Downloads\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE"
[02/09/17 13:38:21] DUP Framework EXE Version: 3.3.1.70
[02/09/17 13:38:21] DUP Release: PG3XRA00
[02/09/17 13:38:21] Intializing framework...
[02/09/17 13:38:21] logo.png
[02/09/17 13:38:49] User Command: attended
[02/09/17 13:38:49] DUP Capabilities Value: 35651583 (0x21FFFFF)
[02/09/17 13:38:49] DUP Vendor Software Version: 18.11.0.8
[02/09/17 13:38:49] Local System/Model Compatible with this Package? Yes
[02/09/17 13:38:49] Local System OS Version: 10.0.0.0
[02/09/17 13:38:49] OS Compatible with this Package? Yes
[02/09/17 13:38:49] Local System OS Language: HU
[02/09/17 13:38:49] Language Compatible with this Package? Yes
[02/09/17 13:38:49] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[02/09/17 13:38:49] Extraction-arguments: -x C:\Users\ottov\DOWNLO~1\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[02/09/17 13:38:54] Extraction-GetExitCode: 0
[02/09/17 13:38:54] Identified Behavior : attended
[02/09/17 13:38:54] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPD33D.tmp
[02/09/17 13:38:54] Translated Command Line : mup.exe /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPD33D.tmp"
[02/09/17 13:38:54] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[02/09/17 13:38:54] Identified Behavior : attended
[02/09/17 13:39:19] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPD33D.tmp
[02/09/17 13:39:19]
--- Start of Vendor Software Log ---

[02/09/17 13:39:19] ASCII payload log file detected.
[02/09/17 13:39:19] ****************************************
MUP started: Thu Feb 09 13:38:55 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUPD33D.tmp
****************************************
Execute: setup.exe /c mup
Error: setup.exe exited with return code: 104
MUP finished: Thu Feb 09 13:39:19 2017

Exiting with Return Code: 104


[02/09/17 13:39:19]
--- End of Vendor Software Log ---

[02/09/17 13:39:19] Vendor Software Return Code: 104
[02/09/17 13:39:19] logo.png
[02/09/17 13:39:19] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 13:39:19] Exit Code set to: 5 (0x5)
[02/09/17 13:39:19] Result: FAILURE
[02/09/17 13:39:23] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_PG3XR_WN32_18.11.0.8_A00.txt
[02/09/17 14:31:40] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[02/09/17 14:31:40] Execution terminated at date-time 02/09/17 14:31:40
[02/09/17 14:31:40] ######

਍਍[07/28/17 19:38:36] Update Package Execution Started
[07/28/17 19:38:36] Original command line: "C:\ProgramData\PCDr\6875\Drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE" /s
[07/28/17 19:38:36] DUP Framework EXE Version: 3.3.1.70
[07/28/17 19:38:36] DUP Release: PG3XRA00
[07/28/17 19:38:36] Intializing framework...
[07/28/17 19:38:36] User Command: unattended
[07/28/17 19:38:36] DUP Capabilities Value: 35651583 (0x21FFFFF)
[07/28/17 19:38:36] DUP Vendor Software Version: 18.11.0.8
[07/28/17 19:38:36] Local System/Model Compatible with this Package? Yes
[07/28/17 19:38:36] Local System OS Version: 10.0.0.0
[07/28/17 19:38:36] OS Compatible with this Package? Yes
[07/28/17 19:38:36] Local System OS Language: HU
[07/28/17 19:38:36] Language Compatible with this Package? Yes
[07/28/17 19:38:36] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[07/28/17 19:38:36] Extraction-arguments: -x C:\PROGRA~3\PCDr\6875\Drivers\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[07/28/17 19:38:45] Extraction-GetExitCode: 0
[07/28/17 19:38:45] Identified Behavior : unattended
[07/28/17 19:38:45] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4C73.tmp
[07/28/17 19:38:45] Translated Command Line : mup.exe /q /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4C73.tmp"
[07/28/17 19:38:45] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[07/28/17 19:38:45] Identified Behavior : unattended
[07/28/17 19:39:16] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4C73.tmp
[07/28/17 19:39:16]
--- Start of Vendor Software Log ---

[07/28/17 19:39:16] ASCII payload log file detected.
[07/28/17 19:39:16] ****************************************
MUP started: Fri Jul 28 19:38:53 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /q /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4C73.tmp
****************************************
Execute: setup.exe /q /c mup
Error: setup.exe exited with return code: 104
MUP finished: Fri Jul 28 19:39:16 2017

Exiting with Return Code: 104


[07/28/17 19:39:16]
--- End of Vendor Software Log ---

[07/28/17 19:39:16] Vendor Software Return Code: 104
[07/28/17 19:39:16] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[07/28/17 19:39:16] Exit Code set to: 5 (0x5)
[07/28/17 19:39:16] Result: FAILURE
[07/28/17 19:39:16] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[07/28/17 19:39:16] Execution terminated at date-time 07/28/17 19:39:16
[07/28/17 19:39:16] ######

਍਍[07/28/17 19:39:46] Update Package Execution Started
[07/28/17 19:39:46] Original command line: "C:\ProgramData\PCDr\6875\Drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE" /s
[07/28/17 19:39:46] DUP Framework EXE Version: 3.3.1.70
[07/28/17 19:39:46] DUP Release: PG3XRA00
[07/28/17 19:39:46] Intializing framework...
[07/28/17 19:39:46] User Command: unattended
[07/28/17 19:39:46] DUP Capabilities Value: 35651583 (0x21FFFFF)
[07/28/17 19:39:46] DUP Vendor Software Version: 18.11.0.8
[07/28/17 19:39:46] Local System/Model Compatible with this Package? Yes
[07/28/17 19:39:46] Local System OS Version: 10.0.0.0
[07/28/17 19:39:46] OS Compatible with this Package? Yes
[07/28/17 19:39:46] Local System OS Language: HU
[07/28/17 19:39:46] Language Compatible with this Package? Yes
[07/28/17 19:39:46] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[07/28/17 19:39:46] Extraction-arguments: -x C:\PROGRA~3\PCDr\6875\Drivers\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[07/28/17 19:39:51] Extraction-GetExitCode: 0
[07/28/17 19:39:51] Identified Behavior : unattended
[07/28/17 19:39:51] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4FAB.tmp
[07/28/17 19:39:51] Translated Command Line : mup.exe /q /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4FAB.tmp"
[07/28/17 19:39:51] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[07/28/17 19:39:51] Identified Behavior : unattended
[07/28/17 19:40:09] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4FAB.tmp
[07/28/17 19:40:09]
--- Start of Vendor Software Log ---

[07/28/17 19:40:09] ASCII payload log file detected.
[07/28/17 19:40:09] ****************************************
MUP started: Fri Jul 28 19:39:59 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /q /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP4FAB.tmp
****************************************
Execute: setup.exe /q /c mup
Error: setup.exe exited with return code: 104
MUP finished: Fri Jul 28 19:40:09 2017

Exiting with Return Code: 104


[07/28/17 19:40:09]
--- End of Vendor Software Log ---

[07/28/17 19:40:09] Vendor Software Return Code: 104
[07/28/17 19:40:09] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[07/28/17 19:40:09] Exit Code set to: 5 (0x5)
[07/28/17 19:40:09] Result: FAILURE
[07/28/17 19:40:09] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[07/28/17 19:40:09] Execution terminated at date-time 07/28/17 19:40:09
[07/28/17 19:40:09] ######

਍਍[07/28/17 19:50:03] Update Package Execution Started
[07/28/17 19:50:03] Original command line: "C:\Users\ottov\Downloads\Programok\Network_Driver_PG3XR_WN32_18.11.0.8_A00.EXE"
[07/28/17 19:50:03] DUP Framework EXE Version: 3.3.1.70
[07/28/17 19:50:03] DUP Release: PG3XRA00
[07/28/17 19:50:03] Intializing framework...
[07/28/17 19:50:04] logo.png
[07/28/17 19:50:06] User Command: attended
[07/28/17 19:50:06] DUP Capabilities Value: 35651583 (0x21FFFFF)
[07/28/17 19:50:06] DUP Vendor Software Version: 18.11.0.8
[07/28/17 19:50:06] Local System/Model Compatible with this Package? Yes
[07/28/17 19:50:06] Local System OS Version: 10.0.0.0
[07/28/17 19:50:06] OS Compatible with this Package? Yes
[07/28/17 19:50:06] Local System OS Language: HU
[07/28/17 19:50:06] Language Compatible with this Package? Yes
[07/28/17 19:50:06] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.8_A\miniunz.exe
[07/28/17 19:50:06] Extraction-arguments: -x C:\Users\ottov\DOWNLO~1\PROGRA~1\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.8_A
[07/28/17 19:50:31] Extraction-GetExitCode: 0
[07/28/17 19:50:31] Identified Behavior : attended
[07/28/17 19:50:31] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP10EC.tmp
[07/28/17 19:50:31] Translated Command Line : mup.exe /v"/c mup" /l:"C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP10EC.tmp"
[07/28/17 19:50:31] Path : C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00
[07/28/17 19:50:31] Identified Behavior : attended
[07/28/17 19:50:55] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP10EC.tmp
[07/28/17 19:50:55]
--- Start of Vendor Software Log ---

[07/28/17 19:50:55] ASCII payload log file detected.
[07/28/17 19:50:55] ****************************************
MUP started: Fri Jul 28 19:50:31 2017

Command Line: C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\mup.exe /v/c mup /l:C:\ProgramData\dell\drivers\Network_Driver_PG3XR_WN32_18.11.0.8_A00\DUP10EC.tmp
****************************************
Execute: setup.exe /c mup
Error: setup.exe exited with return code: 104
MUP finished: Fri Jul 28 19:50:55 2017

Exiting with Return Code: 104


[07/28/17 19:50:55]
--- End of Vendor Software Log ---

[07/28/17 19:50:55] Vendor Software Return Code: 104
[07/28/17 19:50:55] logo.png
[07/28/17 19:50:55] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[07/28/17 19:50:55] Exit Code set to: 5 (0x5)
[07/28/17 19:50:55] Result: FAILURE
[07/28/17 19:50:58] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_PG3XR_WN32_18.11.0.8_A00.txt
[07/28/17 20:05:00] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_PG3XR_WN32_18.11.0.8_A00.txt

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2 Replies
Moderator
Moderator

RE: Can't install wifi driver

Zel9088,

Please provide your computer model and the OS installed. We will need this information to help resolve the wifi not installing issue.

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Zel9088
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RE: Can't install wifi driver

Problem solved by restarting the device. But it happened once more since then. Although I've been able to solve it by restarting again I'm curious what could cause this issue.

device model: Dell Inspiron 5537

OS: windows 10 home edition x64

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