Styrent
1 Copper

Can't open the cd drawer

We did the Windows 10 upgrade and am now unable to log into the computer, after trying all fixes from Microsoft unsuccessfully now I just want to reload win 7 and be done with it, but how do I open the cd drive drawer, there is no pinhole and no key  on the key board to open it up.

Is there a way to manually open it up?

It's a M4700 laptop

0 Kudos
1 Reply
DELL-Terry B
5 Tungsten

RE: Can't open the cd drawer

If you have just recently attempted installing Windows 10 you may be able to roll back to the original operating system.  Look here for more on the process.

I took a look at the training manual for the M4700 and it looked like there was both a eject pinhole and eject button on the actual CD tray on the side of the system. 

I hope that this helps. 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

0 Kudos